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Support

Microsoft Teams channel

Please make sure that you are part of the Helios Support Microsoft Teams channel. You can ask questions here to the community, moreover the admins will be sharing updates and announcements related to the cluster.

Add yourself to the Microsoft Teams channel via team number 04igpts.

Service Now

For matters like creating accounts and/or availiable software create a service now ticket via the ICT service desk. Please mention in de ticket that you need support from the HPC support group.

E-mail

The HPC support group is also reachable via hpc-support@amsterdamumc.nl.